About Us
This adventure began in 2013 when only a small percentage of the population was interested in purchasing products through social media. Feminista was founded with only Rs. 2500 in hand and a fresh concept to open a source of income by two young students. Feminista has over 8 years of experience running a business through social media after years of dedicated work.
The grassroots success of the small start-up business resides in the capable hands of the entire Feminista team, which was conceptualized and fostered by Irisha Lama. Even at a young age, thanks to advances in technology and services, starting a business and achieving a dream is now possible.
Femininsta is a women’s fashion e-commerce brand. We mostly focus on women’s wear, from dress to accessories. We bring you the latest collection of formal and casual attire, among which, Feminista Jeans and Trench Coats are the most popular among our consumers.
Get exclusive access to the latest and stylish fashion with Feminista, located at Patio 747, Boudha. We are mostly based in Kathmandu, Nepal but provide delivery services to all around the world.
Mission
We are encouraged by our customers and we wish to give you back the same in the form of quality product and service. Hence, we want our customers to experience the best when it comes to online shopping. Feminista aims to provide trendy and high-quality products at appealing pricing.
Disclaimer
The details of products or product specifications (weight, color, and size) mentioned on Feminista’s website are approximate values.
We try to make sure that the items you see are as accurate as possible. However, watching the fabrics or products on your device can have minor color differences from the actual product. It is due to variances in cloth dyes, lighting, product placement, and color settings during the photo shoot.
Payments
There are multiple payment gateways set for Online Shopping with Feminista. You can choose to use eSewa or Khalti as a payment gateway.
The trusted payment methods of “Feminista” employ well encryption technology to keep your transaction details private at all times.
You must pay in Nepali Rupees for any purchases or services you make on this Site. For purchases made on this Site will not accept transactions in any other currency.
*Note: Cash on Delivery is currently unavailable.
Fraudulent /Declined Transactions
“Feminista” reserves the right to recover the cost of goods, collection expenses, and legal expenses from persons who use the Site fraudulently/mischievously, as well as the right to take legal action against such persons for fraudulent/mischievous use of the Site and any other unlawful acts or inactions in violation of the mentioned terms and conditions.
We, as a merchant, accept no responsibility for any loss or loss resulting directly or indirectly from the decline or the authorization of any Transaction.
How to Shop
- Login/Register at Feminista
- Select the category links to help you search items quickly
- Once you have found an item you wish to purchase, select your size and click on the ADD TO CART button
- Review the items in your cart
- Click on PROCEED TO PURCHASE to complete your order
- Select the payment method and Pay
Return & Exchange
If a consumer wishes to return or exchange a product, they must contact us at feministaclothingnepal@gmail.com and provide a valid reason for the return or exchange. Customers can also contact us at our customer service number 9803364780 which remains open from Sunday to Friday between 11:00 AM to 6:30 PM, except for declared holidays.
Delivery Charge
We are mostly based in Kathmandu, but provide delivery services to the possible areas of Nepal.
- Delivery charges are applied based on the location and urgency of the delivery. For instance, the rate for delivery inside Ringroad is Rs. 100 and outside Ringroad (in the outskirts) is Rs. 150. The rates for urgency might differ slightly.
- Additional charges are taken in case it’s an urgent delivery. Else, delivery takes place between 1- 2 working days within the valley. Delivery outside the valley depends accordingly, about 3 – 7 working days.
Duties and Taxes
- All taxes and duties are included in the product pricing listed for customers in Nepal.
- You are responsible for all import duties, customs duties, local Sales/Vat taxes, and any other taxes levied by the country.
- In order for the product to be delivered via transport/courier services, these taxes/duties must be paid at the time of delivery.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be accepted.
Damage/ Defective/Wrong Supply of products
- Before accepting the package from the logistic services or courier, customers should double-check the ordered products and amount.
- Inform us via E-mail or to our social media pages within 24 hours of receiving products.
- The above-mentioned return policy applies to such damaged or defective products. Customers will, however, receive their whole payment or be exchanged without any additional shipping charges if the complaint is true.